Do you know how to handle an unhappy customer, overpowering boss, or aggressive coworker?
Do you need to prepare for advanced education or for an important job interview?
Do you want to be able to deliver difficult news and offer helpful feedback to others?
You deserve to feel calm and capable throughout at every turn in life! This is your chance to practice with Tracy, examine your self-improvement goals, and to role play common challenges that can either make or break your success.
Discover your strengths and blind spots in how you come across to others.
Build a bank of strong one-liners to use in uncomfortable situations.
Get advice about how to raise your rates and demonstrate your growing credibility.